Thursday, 25 July 2013

Magnetic Platform

Announcement made by Stampin Up:


Due to an unfortunate backorder situation, the Big Shot Magnetic Platform (item 130658) is unavailable until further notice. While we’re thrilled to be offering a product that you and your customers clearly like, we regret not being able to anticipate just how much you would like it. We apologise for any inconvenience this may cause. 

Here are answers to some of the questions you might have:

Why are you doing this? 
We went through what we thought would be a 13-week supply of the Magnetic Platform in just a few weeks, and rather than continuing the backorder situation for you, we believe it’s best to make it unavailable for purchase until we can replenish our inventory. Our supplier is working at capacity to meet our demand, and we will continue working closely with them to get the situation addressed as quickly as possible.

When will the Magnetic Platform be available?
We expect that it will be available early autumn.

What if I already ordered it when it was on backorder?We’ll fill all closed backorders as we get more Magnetic Platforms in. We are receiving periodic shipments from our vendor and as soon as they come in we’ll fulfil orders in the approximate order they were received.